IT Expert Who Comes to You!
Technology empowers us, but technical issues can be incredibly frustrating. Traditional repair options often involve inconvenient trips to distant repair shops, concerns about unnecessary upselling, and lengthy wait times for support. Sending devices to remote repair centers introduces further uncertainty and potential delays.
We believe there's a better way. Imagine having direct access to a skilled IT professional who provides clear, honest advice and offers convenient on-site support when remote troubleshooting isn't enough.
Introducing Mobile Computer Tech! – bringing expert IT solutions directly to you.
When You Should Call Me
- "My computer isn't working"
- You have a little black book to manage your passwords
- You want to learn to better protect yourself from online fraud
- You want to speed up your internet access by reducing ads and junk
- You want some unbiased advice on buying computer stuff
- You want to learn how technology works in general
About Me
I am a recently retired Silicon Valley engineer with a lifelong passion for computer hardware and software, dating back to 1984. Throughout my career, I have developed extensive software solutions and led teams of engineers and IT professionals in innovative startup environments. I am confident in my ability to efficiently diagnose and resolve complex technical issues that may require significant resources to address.
After several years of enjoying early retirement, I realized the value of applying my skills to benefit my local community and foster meaningful engagement. I launched this venture with the primary goal of giving back and connecting with others.
While I would ideally offer my services pro bono, my wife encourages a modest fee to compensate for time away from family. Therefore, I have established a rate approximately half that of standard industry charges. I am happy to discuss flexible arrangements for those with limited financial resources. My focus is on providing guidance and empowering you to resolve issues independently, and I will not charge for educational support.
Please feel free to contact me at (778) 819-6841 if you require assistance. I look forward to the opportunity to serve you.
Roy
How I work
- Contact Us: Please call or text, or complete the contact form below for non-urgent inquiries.
- Initial Consultation: We’ll schedule a phone or Zoom consultation. If I can resolve your issue within 15 minutes, the consultation is complimentary.
- Service & Estimate: For more complex issues, I can attempt a remote fix via Zoom or, if necessary, provide on-site support. I’ll provide a clear estimate based on our standard hourly rate (see below), and travel fees will only apply for locations more than 15 minutes away.
- Parts Procurement: Should replacement parts be required, I will gladly recommend reputable suppliers, allowing you to maintain control over your purchases and warranty claims.
- Transparent Communication: I am committed to open and honest communication. You will be immediately informed of any changes to the scope of work or associated costs.
over the phone / video call
for businesses, PRECs
for individuals, non-profits in Vancouver
pay what you can
Contact Me
(778) 819-6841 170-422 Richard St Vancouver BC V6B 2Z4 GST Reg No. 86326 9569 RT 0001